Applicants can enter in their postcode online and will be given the contact details of their local council. We apologise for any inconvenience that this situation may have caused you. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Forgotten your Username? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. We also use cookies set by other sites to help us deliver content from their services. Can I use my disability-related with a companion bus pass in other parts of England? All young disabled pass holders must provide a new photo if they wish to renew. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. There is no need to contact us until we get in touch with you. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. system now generates new passes automatically at least a fortnight before the My age-related pass has now expired but I have not received a new one. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. To get an older persons bus pass you must 2 Apply to your local council. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Will receive a renewal form, as evidence is required to obtain a new pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. We only need this if you want us to contact you and we won't keep it once we've replied. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. How much longer should the Sun remain in its stable phase? Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. You should allow 6 weeks for your application to be processed. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. You won't need to renew your bus pass when it expires. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. What time can I use my bus pass outside of Gloucestershire? It is being used by the person whose photograph and name appears on the pass. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. These are mostly people who have held a bus pass since at least 2008 and will now be . State pension claimants who apply directly through their local council should be aware. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. You can find your renewal code located in the box towards the bottom of your renewal letter. By clicking Accept All, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. A 5 administration fee will be required for a replacement bus pass. Disability-related passes can be valid for 1 - 5 years. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. These cookies will be stored in your browser only with your consent. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. You should have received all the information you need by now. How long will my new bus pass be valid for? If you have moved address since receiving your bus pass, please notify us of your new address . Lee You'll need your current pass in order to renew. What are the 3 most important parts of a motherboard? Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. All content 2023 Southend-on-Sea City Council. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. You can make updates to the following details before your bus pass renews: your appearance. How do I renew my bus pass in Northumberland? Youll need to provide proof of identity. If you do not receive your new pass please contact our information line on 0345 600 0659. You also have the option to opt-out of these cookies. Find out which bus company you wish to comment about on our bus operator contacts page. Our free email alerts will help keep you up to date with the things that matter to you. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. It is not valid in Wales* or Scotland. I have moved into Gloucestershire. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . You don't have to do anything, unless you have moved since we sent you your last pass. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Have you moved? No, concessionary bus passes are not accepted on the night Buses. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Please ensure that you keep us informed of any changes to your name or address. My new bus pass has been refused by the driver. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. For further information contact: The National Rail enquiries telephone number is 08457 484950. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. . *A. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. What is the cause of the card not working? Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. This will be. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Companion passes are automatically renewed at least 2 weeks before they are due to expire. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Completed renewal forms will be processed and new vouchers issued approx. If your current bus pass is due to expire within the next month, this is an indication that we . You can apply for a disabled persons bus pass if you are a Medway resident. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Our You should have receive your renewal form by mid-February. The expiry date will normally be five years from your birthday. Your new pass will be valid for 2years. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. English bus passes are not accepted in Scotland and vice versa. Please still, Older Persons bus passes will normally be automatically renewed. Further information. How long does it take to renew an older persons pass? If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. 5 How long does it take to renew an older persons pass? If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. all that. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Can I use my bus pass on National Express Services? Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If you have any questions, please contact Essex County Council by calling0345 743 0430. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. How did the American colonies actually win the war and gain their Independence from Britain? Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. This should include: -. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Currently this is at age of 66. See. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Welcome to the Highways Service Information Centre. The pass is valid for the journey being undertaken, for example at the right time of day. If it has already expired, please call 0345 678 9088 to arrange a renewal. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Daily fare: $2.00. The county council will not reimburse you for any charges levied by medical specialists or advocates. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Call us on 0345 200 0388 for an application form or for assistance completing one. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. for staff to amend your details and arrange for a renewal pass. If you pass does not register on the card reader on the bus, we won't know the pass is being used. The cards offer older and disabled people free travel in the capital Older person's bus pass renewal. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Open all. Free travel before 9.30 am on infrequent services. This website uses cookies to improve your experience while you navigate through the website. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. How long will it take to get a bus pass following a renewal/application? For further information see. 1 week before current vouchers expire. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. No. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Click or tap the rating which best represents your experience. Analytical cookies are used to understand how visitors interact with the website. Concessionary bus passes will no longer be renewed automatically. If you cannot apply online for any reason please contact us. Apply for or renew your bus pass. Read and contribute to the 20 readers' comments . The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Calls from mobiles are likely to be considerably higher than those from landlines. If your pass has already expired you can still renew your bus pass. pensioners. Continuing eligibility for a pass issued due to a . Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. You do not need to reapply for your bus pass. However, you may not be allowed to use your bus pass on night buses i.e. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. But opting out of some of these cookies may affect your browsing experience. The list of these services is on the GCC web site, under Transport. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. What happened to the baby in Joy Luck Club? The form will ask for a new passport-sized photo, which will be printed on their new card. I am an age-related bus pass holder and my current bus pass is due to expire soon. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. How do I apply for a disabled persons bus pass? Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Please let us know if you no longer require a bus pass. Before your pass expires, we may send you a letter inviting you to renew it manually. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You can apply for your renewal bus pass online. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). If your pass has been stolen, you should call 0345 200 0388 to replace it. You may need to provide proof of your new address. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. What should I do? Disabled person's bus pass There's no central provider of the disabled person's bus pass. This cookie is set by GDPR Cookie Consent plugin. An older persons bus pass has exactly the same benefits as a disabled persons pass. For further information see www.gloucestershire.gov.uk/fairprocessing. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. This might be a letter confirming your eligibility and asking if you wish to renew. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Age-related pass or vouchers. Lee The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You can apply for your renewal bus pass online. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Alternatively, you can renew your pass online. The day and date you experienced difficulties. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. March 2023 renewals. For Seniors, pricing is as follows: One-way fare: $1.00. Older Person's bus passes will be renewed soon. You can renew your bus pass up to 8 weeks before it expires. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Age-related passes will be valid for five years. Flexible support fund - available at . You can get an older person's bus pass when you reach State Pension age. Can I use my pass on Trains? Other Scottish passes arent accepted on the trams. If you have not received your renewal form, please contact our information line on 0345 600 0659. There is no need to contact us until we get in touch with . This cookie is set by GDPR Cookie Consent plugin. I have moved out of Gloucestershire. We send out renewed passes by the end of March. Your bus pass will be renewed automatically. If you have not received this letter, call us straightaway on 01452 426265. If you email us please confirm your date of birth and current address in the email so we can fully check our records. What do I do with a bus pass which is no longer needed? We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. The passes will be sent out automatically but people should call the bus renewal hotline . Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. applies to approximately 12,000 people, the vast majority of whom are Applicants whose pass was issued due to a disability will continue to be automatically renewed. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Lancashire: Most young disabled (under 16) pass holders should have received a short form to return. All rights reserved. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. We will post your renewed bus pass 18days before the old one expires. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. The cookie is used to store the user consent for the cookies in the category "Other. You should continue to use your current pass, but then cut it up once your new pass arrives. How does violence against the family pet affect the family? Renewing your Bus Pass. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. No it is not possible to issue an age-related bus pass "with companion" entitlement. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. This form can be completed and returned in the envelope provided with your form. Please check with the county council in the area you plan to visit. Copyright Lancashire County Council 2022. I currently have a disability-related bus pass with companion entitlement. 4 Apply online. five years The cookie is used to store the user consent for the cookies in the category "Performance". Alternatively you are able to renew your vouchers online. This cookie is set by GDPR Cookie Consent plugin. You will receive your pass by post within 5 working days. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. In the unlikely event that your pass does not arrive, you should call. Freedom Pass expiring: How and when to renew London travel permits. Apply for or renew your bus pass. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass.