Push either the users Okta password or a randomly generated password to the app. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Create success for our clients by working cross-functionally to build strategies that maximize program results. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. LiveOps will not sell or share your information with third parties for marketing purposes. What I wish I knew the first time I filed self-employment taxes. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Find Out How & Apply . Knowledge Base. We believe every voice matters. Please review the Liveops basic technology requirements by clicking here. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Liveops Job Board. Please enable it to improve your browsing experience. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Their consistency, professionalism and customer service are unparalleled in the industry. To find out more, read our Privacy Policy and Cookie Policy. Liveops Nation agent news. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Cons. 1099 Independent Contractor offers no benefits, Paid by the minute. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Work outside the perimeter. Add this integration to enable authentication and provisioning capabilities. Login. Pay, Vacation time, You get to work from home. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. VirtualFlex solves for that. Their consistency, professionalism and customer service are unparalleled in the industry. https://www.liveops.com . Okta Browser Plugin; Okta Agents. Liveops: Flexibility. HSA and PPO Options transparency. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Attack Protection. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Norms exist to be challenged. We work in service of our Agents, Clients, and Employees. Without a doubt, they are the most organized company we have ever worked with. Good pay, ability to make your own schedule. To accept cookies continue browsing as normal. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Client opportunities may have additional requirements, including expanded client-specific certification. We call the agent community Liveops Nation. Improving Peoples Lives. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. See Capabilities for more details. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. This means you can choose when, where, and how often to work! Creatively solving problems. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Single Sign On. Here's everything you need to succeed with Okta. Enjoy the freedom and flexibility of being your own boss. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. See all features. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. As an agent with Liveops, you are a self-employed independent contractor, not an employee. I have children who are active in sports, so it allows me to be there when they need me. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Sign an Independent Contractor Agreement. We would like to show you a description here but the site won't allow us. View our background and credit check requirements here. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Your email address will not be published. Healthcare and Medicare enrollment can be complex. Dont let the next surprise get in the way of delivering a great customer experience. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Virtual. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Pros. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Sign an Independent Contractor Agreement. Hard to get in contact with managers for help. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Okta updates a user's attributes in the app when the app is assigned. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Its why weve led the industry in virtual flex agent services for more than 20 years. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. This app integration supports Single Sign-On. Login to track your existing support requests. Liveops exists to improve people's lives. With Liveops Nation behind you, the. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Thats what were there for. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Set your own schedule to work around your life. . Build a thriving work-at-home business providing remote customer service for top brands. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. The background/credit check requires a $45 processing fee paid directly to our vendor. Forgot password? Conducting inbound/outbound customer service calls. Its not easy to find a flexible team of experienced agents who understand your brand. All rights reserved. Virtual Agents | Blog. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Copyright 2023 Okta. Flexible. Password. Also the hiring process is long and it's unpaid. You can also manage cookies in your browser settings. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. The world class support of Liveops and unparalleled access to world-renowned clients. We endeavor to do the right thing, every time. If you love helping improve peoples lives we want you to work with us. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Import the user attribute schema from the application and reflect it in the Okta app user profile. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Talent deserves opportunity. Empathy is part of Liveops agents DNA. Get started on your new home business Flexibility. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Remember me. Liveops mobilizes reliable, brand-certified agents. If not, reach through the comment section. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Liveops regularly hosts well-attended, agent-focused events. Were here to improve peoples lives. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Main hustle or side gig its all up to you. Cons are having to provide your own equipment. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Efficient. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Please update your browser to the latest version on or before July 31, 2020. This login is to access our Shiftboard online scheduling and people management system. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status The background/credit check requires a $45 processing fee paid directly to our vendor. best www.shiftboard.com. When call volumes are low, you pay less. Secure your consumer and SaaS apps, while creating optimized digital experiences. Your customers deserve the best at every touchpoint. Want to become a Liveops agent? *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. View our background and credit check requirements here. Join Liveops Nation and experience the freedom and autonomy of being self-employed! IT Support Logo. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Creates or links a user in the application when assigning the app to a user in Okta. The hardest part of the job is when the call volume is low. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. National and Local Networks, 401(k) (Traditional and Roth) We call this agent community Liveops Nation. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Want to build your own integration and publish it to the Okta Integration Network catalog? Your patients health is your top priority. We've been partnering with Liveops since 2010 for all our inbound needs. FLEXIBILITY AT SCALE. Accounts can be reactivated if the app is reassigned to a user in Okta. Innovate without compromise with Customer Identity Cloud. Earning potential. Job Work/Life Balance. View our background and credit check requirements here. The background/credit check requires a $45 processing fee paid directly to our vendor. Log-in to the worlds easiest to use Learning Management System 7,827 Followers. Find Out How & Apply . Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.