Strong communication skills are required to be an active leader. Image source: Times Herald. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Contact us here. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. I have enrolled myself in an evening/weekend workshop for the next six weeks. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. It sounds as though you are highly organized and methodical in your work. I have always been great at working behind the scenes with the result being efficiency for others. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? It seems you would be a wonderful teammate to have around. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Discuss how you can thrive in this role, even during the most stressful times. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". 1 / 41. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. I had 2 interviews with kaiser received and offer within a week. By initiating an open conversation with this person, we were able to uncover his need. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. I'm a good listener, and my coworkers and patients like that about me. You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. Take a few minutes to tell the interviewer a few things about yourself. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. If I promise any follow-up to my students, I do so in a timely manner. I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. Learn more here. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Why Do You Think You Are A Good Fit For This Company? You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. In a positive tone, discuss how you made the situation work! It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. Your work history sounds strong, and it seems as though you are very loyal to your work. If possible, pick a weakness that is not a core skill for the position you are interviewing for. ", "I was working in a clinic where the primary population was low income. ", "I'm a very detailed and organized person. "I am usually the 'ideas person' in team projects. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. You can consider improving this response by explaining why. I am a very hard worker who is eager to become a team member with Kaiser.". As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I was tasked with spearheading a task force. Early in my career, I probably worried too much about the fear of failure with my patients. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Reiterate to your interviewer that you are aware of the stressors that come with this role. These experiences have really opened my eyes to working with people from backgrounds different than myself. I also help the pharmacist with anything they needed from translating to ringing up customers. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. But her prescription was on troubleshoot, and no one order it. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. ", "When I started in Interventional Radiology, I was not trained in IR procedures. I also keep myself open to my colleagues so that they can know and understand me better as well. ", "As a certified pharmacy tech, I have to continue learning. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". Do you feel it demonstrates that you're committed to knowing and supporting a group of people? Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Make them think we care about them as if they were our family members so that they will come back.". If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. Human beings all grow up in different manners and under different philosophies. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. This is a personal and caring approach. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. These are exactly the steps that an interviewer would be looking for. "I find that with the right company, it's pretty simple to balance life and work. I like to get to know people and ask them questions about themselves. When have you had to adapt to change in the workplace? With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. In the future, I will like to be a PA and help more people.". Employees of the organization must be able to work with a wide variety of people in a wide array of departments. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. Ben Richardson, a principal in McKinsey's London office, conducted the . Definition. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. ", "Outside of my career, my priorities in life are my family and being outdoors. This is a great start! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. As well, I am an active participant in my local rotary club. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I would need to be trained in the new procedures. I think the right answer is, 'of course, but not for long!' But when I'm home, I don't think about work. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. I was nervous that I was not using the proper equipment during high-exposure risk procedures. We do not claim our questions will be asked in any interview you may have. I cannot take on every step of a project all of the time. Very good answer! I greatly value the information shared between fellow professionals in our field. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. We do not have advertisements on our pages but we do try to make money through paid-memberships. I took these methods and incorporated them into our setting. "If I could expand my expertise in any medical specialty, I would choose anything within primary care. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. Explore. By seeing and understanding the history, I can help guide a plan moving forward for the team. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead.